Financial and Contractual Concerns
1. What happens to my current subscription to GorillaStack?
Your subscription will remain active until you cancel this or until the End of Life date, whichever comes sooner.
2. Will I receive a refund for the remaining period of my subscription?
There is no need. The subscription will remain active and fully accessible until you cancel this. We are committed to providing you with the best possible support during your remaining subscription period.
3. How will my existing contract be handled?
Your existing contract, governed by the GorillaStack standard terms will remain in effect until GorillaStack is discontinued. We will continue to honor all the terms and conditions outlined in your current agreement. Our team is dedicated to ensuring you receive uninterrupted service and support during this period. Standard Terms and Conditions of Service.pdf (gorillastack.com)
4. Will there be any changes to the pricing for the new solution?
As this is an alternative tool, there is likely to be changes to the pricing structure. As part of the trial period, the Flexera team will work with you to discuss the best plan tailored to your needs.