A Guide to Notifications

This page explains the common notification configuration that exists in all actions within the alert section, these include:

Overview

All of the above actions have a notification section as seen below:

Sample Notification Configuration Screen

There are four types of notification channels available

  • Email
  • Slack App
  • Slack Webhook
  • Microsoft Teams

Email

Users are able to configure the notification to be sent to the following options:

  • Either the primary email addresses listed inside the team setting
  • Or a specific user group.

You can also add additional email addresses for the notification to be sent to inside the Additional Email Addresses field.

Sample Email Configuration Screen

Sample Email Notification An example of an email notification

Slack App

Note: For an example of how to add a Slack App Integration, please see here

You will be able to select from the various Slack Workspaces that you have added our Slack App too.

The notification will be sent to the default channel that the Slack App was installed into, but if other channels are entered inside the channel field, the notification will be sent to those channels instead (they must be in the same Slack Workspace).

Likewise, the notification will attempt to tag any user that has their name entered inside the users field.

Sample Slack App Notification An example of a Slack App notification

Slack Webhook

Note: For an example of how to add a Slack Webhook Integration, please see here

You will be able to select from your integrated Slack Webhooks here as well as add new Slack Webhooks

After being selected, a notification will be sent to the corresponding channel when the action is run.

Note: The webhook method is considered depreciated for the purposes of sending notifications. Please utilize our Slack App notification method instead.

Sample Webhook Notification in Slack An example of a Slack Webhook notification

Microsoft Teams

Note: For an example of how to add a Microsoft Teams Integration, please see here

You will be able to select from your Teams Integrations here as well as add new Teams Integrations

After being selected, a notification will be sent to the corresponding Teams channel when the action is run.

Sample Teams Notification in Teams An example of a Teams notification